FAQ

These are among the questions we are normally asked and their answers:

1. What happens if I become ill?
We are a registered nursing home and offer nursing care.
Therefore if any of our residents become ill they can be cared for at Lancefield unless their doctor decides differently.

2. Can I bring my own furniture with me to the Home?
The only limit placed on residents wishing to bring their own furniture is the size of their room and safety regulations. We actively encourage residents to bring their own furniture and belongings. We will be happy to discuss with you the possibilities of bringing your own items into the room you have chosen. 

 3. What activities do the Home offer?
The Home offers a range of activities from outings, entertainment in the form of music and movement, bingo, quizzes, hairdressing and chiropody. Our activities vary depending on each resident’s requests and wishes. We do everything possible to meet your individual choice of activities.

4. When can any family and friends visit?
As Lancefield is your home, there are no restrictions and visitors are welcome at any time although we do ask where possible to avoid mealtimes. Visitors who have travelled far are welcome to join you for a meal (or any of your visitors for that matter) Please let us know in advance if possible.

5. Can I come and go as I please?
Residents are free to come and go as they please. All we ask is that you let us know that you are going out and what time we can expect you back.
There may be cases were this will need to be discussed to ensure your safety but we will try our best to meet your needs.


6. Can I smoke?
For Health and Safety reasons, smoking is only allowed in designated area outside the home which staff can assist you to utilise. Smoking is subject to an on-going risk assessment.